Credit Underwriting Specialist

Wilmington, Delaware, United States Full-time


Company Overview: 

At PayPal, we believe that small businesses are the engine of the new global economy, and that small business owners should be able to access the capital they need, when they need it, based on the strength of their business.  That’s why we launched PayPal Working Capital in 2013, a unique business financing product that has responsibly provided access to more than $3 billion in funding to more than 115,000 small businesses. Increasing access to capital is vital to the success of small businesses and is a strategic offering for PayPal, which drives merchants' sales growth, increases processing volume, and reduces merchant churn. 

As part of our continued efforts to support the hard work of small business owners and entrepreneurs, at the end of 2016 PayPal and Swift Financial partnered up to provide access to business loans to current and prospective PayPal customers.  What we soon discovered is that by joining forces with Swift Financial, we could set an unparalleled standard for business financing solutions.  In August 2017, we announced our intention to acquire Swift Financial and on September 19, 2017, Swift Financial officially joined the PayPal family

While PayPal Working Capital provides access to capital based exclusively on proprietary insights, Swift’s technology will allow us to assess supplemental information to more fully understand the strength of a business and provide access to complementary financing products to meet the needs of small and mid-sized businesses. With these capabilities, Swift Financial will help accelerate our efforts to democratize financial services by enabling PayPal to further fill the small business funding gap.  Together, PayPal and Swift Financial can help unleash the potential of small businesses.

Department Overview: 

At PayPal, the Credit Underwriting Specialist is responsible for understanding the full picture of the Customer with the ultimate goal of making the right judgmental decision for PayPal, the Customer, and our Investors. PayPal’s’ specialized Underwriting process is a source of competitive advantage, and integral to everything we do. Our Underwriting Team is passionate about helping customers achieve their goals and passionate about PayPal’s continued success. Our innovative approach is focused on making sound credit decisions that maximize profitability and growth. If you share our passion for adding value, helping customers achieve their dreams and yearn to be part of creating and shaping success, then, PayPal is where you want to be. 

As a Credit Underwriting Specialist at PayPal + Swift Financial, you will: 

  • Interpret and analyze financial statements and business tax returns
  • Review merchant processing and business banking statements
  • Verify the accuracy of information submitted for underwriting
  • Interview small business owners, landlords / trade references, and review site inspections
  • Analyze credit bureau information (consumer and business)
  • Identify and research any inconsistencies with the application, to identify potential fraud

Qualifications for success: 

  • Bachelor’s degree in a business-related major
  • Superior decision making and analytical skills
  • Excellent oral and written communication skills
  • Ability to work within a team setting with all levels of the organization
  • Ability to multi-task with attention to detail
  • Superior customer service skills
  • Willingness and ability to discuss potentially difficult financial issues with business owners
  • Willingness to work flexible hours and additional hours as required
  • Proficient PC user, including experience with Microsoft Office suite

 What we offer you:

  • An innovative, collaborative workplace with smart, curious, and driven teammates pushing you and cheering you on
  • A positive and empowered culture where you are encouraged to make a difference
  • Ability for advancement within a high-growth financial technology company
  • A fun, bright, open plan office environment ... including break out areas to blow off steam
  • First-rate medical/dental/vision insurance, flex spending plan, disability and life insurance
  • 401K Match
  • Tuition Reimbursement
  • Flexible vacation and holiday schedule
  • Fully stocked kitchen with healthy snacks and drinks
  • Friday lunches and happy hours