B2B Relationship Manager - Inside Sales

Conshohocken, Pennsylvania, United States Full-time

PayPal + Swift Financial 

Company Overview: 

At PayPal, we believe that small businesses are the engine of the new global economy, and that small business owners should be able to access the capital they need, when they need it, based on the strength of their business.  That’s why we launched PayPal Working Capital in 2013, a unique business financing product that has responsibly provided access to more than $3 billion in funding to more than 115,000 small businesses. Increasing access to capital is vital to the success of small businesses and is a strategic offering for PayPal, which drives merchants' sales growth, increases processing volume, and reduces merchant churn. 

As part of our continued efforts to support the hard work of small business owners and entrepreneurs, at the end of 2016 PayPal and Swift Financial partnered up to provide access to business loans to current and prospective PayPal customers.  What we soon discovered is that by joining forces with Swift Financial, we could set an unparalleled standard for business financing solutions.  In August 2017, we announced our intention to acquire Swift Financial and on September 19, 2017, Swift Financial officially joined the PayPal family

While PayPal Working Capital provides access to capital based exclusively on proprietary insights, Swift’s technology will allow us to assess supplemental information to more fully understand the strength of a business and provide access to complementary financing products to meet the needs of small and mid-sized businesses. With these capabilities, Swift Financial will help accelerate our efforts to democratize financial services by enabling PayPal to further fill the small business funding gap.  Together, PayPal and Swift Financial can help unleash the potential of small businesses.

Are you a competitive self-starter with a passion for fostering relationships and providing elite service?

Connect, engage and consult with small business owners as a funding expert and resource for their business.  Our Relationship Managers are the professional point of contact for current and returning customers, making the role a strategic and important focus within Swift Financial. 

Applicants must have a talent for establishing immediate rapport and building trust, leading productive conversations and delivering funding solutions.  The Relationship Manager role requires drive and focus, and a successful RM will leverage their strong relationships in closing his / her deals.

You will proactively assess customer needs and consult on solutions, zeroing in on priorities to maximize Swift’s value to their business and ultimately increasing their customer ROI.  The RM / customer relationship is a key role in our company, expected to elevate accounts from one-time funded businesses to loyal, consistent customers. 

Qualifications for success:

  • Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Must have a positive attitude
  • Highly competitive with a fire burning inside
  • Takes responsibility and is a self-starter
  • Very strong interpersonal skills and the ability to build relationships and trust quickly over the phone.
  • Very strong verbal communication skills
  • Demonstrated proactive approaches to problem-solving in order to close the business
  • Highly resourceful team member with the ability to be extremely effective both independently and as part of a sales team
  • Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment with minimal supervision.

Education & Experience Requirements:

  • Bachelor’s degree required


What we offer you:

  • An innovative, collaborative workplace with smart, curious, and driven teammates pushing you and cheering you on
  • A positive and empowered culture where you are encouraged to make a difference
  • Ability for advancement within a high-growth financial technology company
  • A fun, bright, open plan office environment ... including break out areas to blow off steam
  • First-rate medical/dental/vision insurance, flex spending plan, disability and life insurance
  • 401K Match
  • Tuition Reimbursement
  • Flexible vacation and holiday schedule
  • Fully stocked kitchen with healthy snacks and drinks
  • Friday lunches and happy hours